💬 We're Here to Help

Contact Us

Have a problem with coins, rewards, or the app? Our support team is ready to help. Send us a message and we'll get back to you fast!

📧

Email Support

contact@ucearner.com

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Website

ucearner.com

📱

Download App

Google Play Store

🌍

Languages

English, Arabic, French

⚡ Average response time: under 24 hours

✉️ Send Us a Message

Your Name

Email Address

Subject

🪙 Coin Issue 🎁 Reward Problem 🐛 App Bug 👤 Account Issue 💬 Other

Game ID (optional)

Your Message

✅ Message sent successfully! We'll reply within 24 hours. Thank you!

❌ Something went wrong. Please try again or email us directly.

❓ Common Questions

My coins disappeared. What should I do? ▼

If your coins disappeared, first try logging out and back in to refresh your balance. If the issue persists, contact us with your account email and we will investigate immediately.

I redeemed a reward but didn't receive it. ▼

Most rewards are delivered within minutes. If you haven't received your reward after 30 minutes, contact us with your Game ID and the redemption amount and we'll resolve it for you.

The app is crashing or not loading ads. ▼

Try clearing the app cache in your Android settings, then restart the app. Make sure you have a stable internet connection. If the problem continues, contact us with your device model and Android version.

How do I reset my UCEarner password? ▼

On the login screen, tap "Forgot Password" and follow the instructions sent to your registered email. If you don't receive the email, check your spam folder or contact our support team.

Can I have multiple accounts? ▼

No. Each user is only allowed one account. Having multiple accounts violates our Terms of Service and may result in a permanent ban without warning.